At Abbey Solar PV Ltd, we are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us online or use our services.
1. Information We Collect
We may collect the following personal information:
- Your name, address, phone number, and email
- Details provided when submitting a contact form or requesting a quote
- Technical data such as IP address, browser type, and operating system
- Any additional information you choose to provide
2. How We Use Your Data
Your data is used to:
- Respond to your enquiries and provide our services
- Process orders and schedule installations
- Maintain accurate records for warranty and service purposes
- Improve our website and customer experience
- Meet legal and regulatory requirements
We will never sell your personal data to third parties.
3. Sharing Your Information
We may share your information with:
- Authorised contractors or engineers to carry out services
- Product manufacturers for warranty or support
- Legal authorities when required by law
All third parties are expected to comply with data protection laws and handle your information securely.
4. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous analytical data. You can choose to disable cookies through your browser settings. For more details, please refer to our [Cookie Policy].
5. Data Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Only authorised staff have access to your personal information.
6. Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict how your data is used
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at:
info@abbeysolar.co.uk
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and dated accordingly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Abbey Solar PV Ltd
Email: info@abbeysolar.co.uk